Tipping & Fantasy League
If you have a question regarding any of our games on rugbyleaguelive.com, use the following email addresses:
Fantasy & Tipping - support@virtualsports.com.au
Website technical enquiries
For any technical enquiries related to rubyleaguelive.com, email our support team.
Editorial enquiries
If you have any enquiries about a story, picture, video, audio item, Hit List, Whiteboard or any other editorial issue, please drop our editorial team an email.
Live Streaming FAQ
How do I listen to the live stream of the CCT?
To listen to the Continuous Call Team online, you need a computer with a sound card, speakers or headphones, a web browser and a connection to the internet. You also need Microsoft's Windows Media Player software to access our streaming audio, which is available for free. You will not need to provide credit card details at any point when obtaining it. Download Windows Media Player here.
You will also need Macromedia's Flash plug-in. This is also a free program and well worth downloading. You can obtain it here.
What is 'streaming'?
Streaming lets you listening to audio or video while it downloads over the internet to your computer. Audio and video files can be very big. Video especially can take a long time to deliver if you're using dial-up internet. Streaming reduces the size of these files and allows you to watch or hear them as they're delivered to your computer. This means you can start listening straight away without needing to wait for the entire file to download. Streaming also allows live content, such as radio and television programmes, to be delivered direct to your computer.
What are the correct settings for Windows Media Player?
Windows Media Player should be set to stream via http only. These settings are found in different places depending on which version of the player you're using. To find out where these settings are in the version of the player you're using, use your player's help files.
Why do I keep getting a message about 'Macromedia Flash'?
Flash is a technology which allows us to display information in a variety of ways. We've chosen to use it to display the 'now playing' information and 'just played' information. On internal tests we've found it displays the information more consistently across a wider range of browsers and platforms. It's quite a small download and worth the effort. Download Flash here.
I'm having problems using the player on my computer, what should I do?
Drop us an email and let us know what type of operating system, browser software and computer you're using, we may be able to help you out.
I use Windows XP and I'm getting the sorry message. What's going on?
Each time WindowsXP auto-updates it resets your preferences for the Windows Media Player network settings. 2GB's streams are best received via http only. These are in different places depending on the version of Windows Media player but it'll be called something like "Network", or "Network Settings". Via the "Tools > Options" menu or the "Preferences" menu.
How do I install RealPlayer?
For information about downloading, installing and troubleshooting RealPlayer please click here.
How do I un-subscribe from RealPlayer?
If you have a subscription to Real Player go to http://service.real.com/subscriptions/ if you would like to cancel your subscription.
For any further queries, email our support team.